WHY HAS OUTSOURCING BECOME A VALUABLE TOOL?

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The same credentialing goals can be achieved without having the additional burden and liability of employing a full‐ time credentialing employee. 

Example: The median cost of employing a medical office assistant would require the following:

• Median Base Salary - $42,753.00
• Benefits (healthcare, social security and disability) - $12,571.00
• Paid Time Off - $5,381.00
• Total Cost Annually -$60,705.00

Outsourcing can help overcome fluctuations in your workforce:

• Prevent offices and facilities from being vulnerable to staff turnover, medical leave, vacations, etc.
• Knowledge of credentialing responsibilities, history, ongoing tasks, etc. doesn’t lie in the hands of a single person, who could leave employment at any time.
• Employee absences can affect the workload burden for other staff members, and could lead to missing key deadlines and creating interruption of provider’s payor participation, and ultimately revenue cycle.

Outsourcing can create a higher level of workflow efficiency:

• Office staff are responsible for various daily tasks (i.e. checking on patient benefits, answering telephone calls, completing pre‐authorizations, following up on and test results, billing inquiries, etc.) Their time being able to focus on credentialing tasks is split between other priorities.
• Because credentialing is all that Bluegrass Credentialing & Consulting staff focuses on every day, taking care of our clients’ credentialing tasks, ensuring expirables are current, and deadlines are met is our top priority.
• Bluegrass Credentialing & Consulting has established relationships with many payor Provider Rep’s across the nation, which allows us to cut out the guesswork from provider credentialing and enrollment processes, and provides us a valuable resource if questions arise.

“The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles.” ‐‐ Azim Premji